Shipping policy
Shipping Policies
Here are our estimated shipping delivery times for most items in the store:
USA: 5-8 business days
Canada: 6-12 business days
Other destinations around the world: 10-20 business days
Production/printing times vary depending on the product. We try to ship within 7-10 days.
International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. As a small business we can't be responsible for items that carriers lost on the way. However, please get in touch with us at info@beeandoak.com making sure you quote your order number. We'll see what can be done.
Returns policies
Clothing & Pillows - Please contact us before returning any products. We do not refund orders for buyer’s remorse. Any claims for misprinted/damaged/defective items are to be submitted to the address on the package within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
Art Prints - We do everything possible to ensure the package arrives safely, using sturdy packaging. Being a small business we cannot be responsible for damage caused by the carrier during shipping. In any case, please contact us if there's any problem with your order. info@beeandoak.com